State Farm® Insurance Agent T Rankin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Khouri
April 1, 2024
"Delmar is amazing!!!! He made the process so easy. So glad to join the family. Thank you 😊"
"Linda, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - T"
Marilyn Kohut
March 22, 2024
"Delmar Holmes was the best insurance agent he actually took his time to understand me and my needs, he gave me great home and life insurance for my family. I recommend him anytime!"
"Marilyn, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - T"
Q FromJuice
March 13, 2024
"I recently switched over to state farm insurance and MR. Rankin who welcomed me to his agency was Polite, Professional and accommodating, I signed up via Mr. Holmes who provided me a quote and walked me through the process of auto insurance. if your are in the need of auto, home , or life insurance please look no further than T. Rankin agency. I will refer my colleagues and family to this agency Outstanding!!"
"Hello, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - T"
Christy Passarelli
January 20, 2024
"The process was fast and efficient. I recieved great coverage and better price than competitors. My agent was very personable as well. Thanks T.Rankin!"
"Christy, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - T"
Viola martin
January 13, 2024
"It was a pleasure speaking with T Rankin from State Farm. He was very polite and professional. He answered all my questions regarding home rental, life and business insurance. I would definitely recommend his business to friends and family. Viola"
"Viola, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - T "
evajaroch
November 20, 2023
"Highly recommend! Ricky helped me and all of my family get great quotes. I even have a life insurance policy now, thanks to Ricky. Definitely recommend"
"Hello, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - T"
Jo McDowell
November 17, 2023
"Completely unprofessional! Requested to have someone and their car removed from our policy and month later it still hasn’t been done. Ricky lied and said we had to call customer care and they called the office and told them they were wrong!!! Ricky also told me T Rankin would call us and as usual he never did! Multiple calls and requests have to be made to get anything done! We even have a court order and it’s still not done! DO NOT DO BUSINESS WITH THIS AGENT!!!!"
"Jo, first I would like to address that the integrity of my business is extremely important to my team and I. As you can see, my other reviews show my agency's commitment to our customers, our excellent customer service, and the high standards we maintain. As previously discussed, we are unable to make any changes on policies without full up to date payment being made. I regret to hear you feel this way, but we are limited in what we can do. I’d be happy to provide more details, please feel free to give me a call at the office if I can be of assistance. Thank you! - T"
Jada Wilds
October 26, 2023
"Had this office as my agent at the beginning of October for a brand new renters policy, never received any response to emails or calls from anyone even while I paid for my premium. I waited all of October to hear from them to add my leasing info, and even had the general StateFarm customer service reach out on my behalf to no avail. I requested a new agent, and after three & a half weeks I am so glad to be free from the unprofessionalism."
"Jada, our office does not have any records that you are a policy holder with us but we are always wanting to help. Please let us know if you would be interested in scheduling a time for us to chat and try to resolve any issues you may be having. Feel free to give us a call at your easiest convenience, we would love to see if there is anything we can do to help! - T "
Angel Jones
September 13, 2023
"I called into the office in hopes of getting better service here than at the last insurance company and I am beyond ecstatic with the assistance I've received. Ross was very kind, patient, understanding and timely. He was very thorough, well-spoken and made the process so much easier than I thought. Thank you!"
"Angel, welcoming new customers to our family is such a joy to each of us. Thank you for giving us the opportunity to earn your business! Call us anytime. - T "
Dillon Davis
August 23, 2023
"This office including Lindsay are incompetent as they come. Not a single persons know what they are doing. These people are Sales Persons with a glorified title of "Insurance Agents". I've been trying to cancel my policy since June 20th and it is now August 23rd and my policy is still not canceled. I've spoken to several different people and no one knows what they're doing. Each time I've called to check the status of my cancellation. They submit the request which SURPRISE put me back at the bottom of the "queue" to cancel out of policy. I was told today my policy would be canceled and yet it is now. T Rankin said to please give me a call, yet he is NEVER in his office. I've sent him several emails and NOT A SINGLE RESPONSE. DO NOT BOTHER REPLYING TO THIS."
Missy Waldron
August 1, 2023
"Best Rates and top notch customer care! Blessings to State Farm agent Delmar Holmes for being so extremely patient and helpful for setting me up with the best rates. After calling around searching for mortgage and auto insurance, Delmar took the time to go over many options for my family. Not only did I get the best rates, but I got Superior customer service also! He made everything so simple. Highly recommend!"
"Missy, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - T "
Dillon Davis
July 18, 2023
"HORRIFIC is an understatement. I had to call SIX times to get a policy canceled. My vehicle was junked on June 20th. I called several times before it was picked up I was told we will cancel. I get changed in July for my policy called again. After five weeks from the initial call did I get an email confirmation saying my policy has been cancelled. Thank god I have another insurance policy for my daily driver. I will NEVER go back to State Farm. Not only can you not change anything policy wise without an insurance agent permission like I’m in second grade. Because State Farm thinks their policy holders are beyond dumb and don’t know what they are clicking on. I’ve had Nationwide as my secondary policy for seven years and NOT once have I spoken to my agent. It’s 2023 if I want a policy change I want it instant. I do not need an insurance agent telling me what is best."
"Dillon, I apologize for your negative experience with your cancellation. My team and I pride ourselves on our excellent customer service and value all our customers. Unfortunately, it can take time for certain changes to process through the system. Please feel free to give me a call at the office to discuss this further, I am happy to help. - T"
Treeance Suber
July 2, 2023
"Great experience in getting my mom coverage with life insurance it was years in the making"
"Treeance, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - T"
Eric Muthami
June 24, 2023
"First time getting insurance! Best agent ever!"
"Eric, we have very much enjoyed working with you! Thank you for sharing! - T"
Kassia Janesch
June 19, 2023
"Worst experience. I switched to State Farm months ago and still don't have my ID cards, and they don't have record of my policy. Honestly have no idea what to do."
"Kassia, we're are always thankful for feedback from our customers, and I am sorry to see your 1-star rating.. My team and I pride ourselves on providing excellent customer service, and I apologize for your experience. - T"
Paul Ferguson
May 30, 2023
"I moved and had to transfer my insurance account across states. Lindsay helped make the process quick and simple. Lindsay was cheerful and gave the information in a clear and concise manner which made making decisions very easy."
"Paul, The questions that you bring to my team and I are an opportunity to further educate our customers and we are always more than happy to give clarity in this insurance world. - T"
abby manelick
April 16, 2023
"Friendly staff and great service!"
"Abby, thank you for the opportunity to serve your insurance needs! - T"
Kenny Yarnell
April 15, 2023
"We love it here."
"I'm so glad you are happy with your experience in my office, Kenny. Thanks for your business! - T "
Michelle Gills
April 14, 2023
"T Rankin is the best!"
"Thank you for the kind review, Michelle! I think you are the best! My team and I will always be here for you. - T "
Lauryn Harshaw
April 14, 2023
"Nice & professional staff! Would recommend!"
"Lauryn, thank you for sharing this awesome feedback about our service. The best compliment my team and I can get is being recommended to others! - T "
Maxwell Wills
April 14, 2023
"T Rankin is the best, hands down!!"
"Thank you for providing us with great feedback, Maxwell! I appreciate it. - T "
Kayla Noelle
April 14, 2023
"T Rankin is the best!"
"Kayla, thanks so much for your excellent 5 star review! We truly appreciate you! - T "
Aliah Espinosa
April 14, 2023
"T Rankin is the best!"
"Thank you for your 5 star review, Aliah! We appreciate your support. - T "
Antwoine Hailey
April 14, 2023
"T Rankin is the best!"
"Antwoine, your kind feedback is very much appreciated! Thank you! - T"
Eric Nero
April 14, 2023
"T Rankin is the best!!"
"Thank you for your kind words, Eric! We are honored to have you a part of our agency family. - T "