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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bob Tyler

January 13, 2023

5  out of  5 rating by Bob Tyler
"I have had the opportunity to work with Melisa twice now since join the T Rankin office. Melisa is always so upbeat and professional and takes the time to fully understand my questions and provides a very quick and accurate response. I really appreciate the responsiveness."

Raz Berger

December 1, 2022

1  out of  5 rating by Raz Berger
"Worst company ever. They actually STOLE $500 out of my bank account and this was on my first visit to them. Turned them into BBB in which BBB will be processing their reviews due to no response to their (BBB) correspondence, which won't be good..."

Martha Chavez

November 30, 2022

5  out of  5 rating by Martha Chavez
"Lindsay is a very nice and professional agent"

Tim V

November 16, 2022

5  out of  5 rating by Tim V
"Great service from Lindsay S, fully walked me through any questions I had. Got everything I needed done in a timely manner. Very friendly as well."

Kyle Giest

November 7, 2022

5  out of  5 rating by Kyle Giest
"Lindsay was a pleasure to work with and helped me pick the perfect plan for my needs. Thanks!"

Saisai Love

November 5, 2022

5  out of  5 rating by Saisai Love
"Delmarva was a great help to me!"

Colton Lapp

November 3, 2022

5  out of  5 rating by Colton Lapp
"Had a great experience!"

Treeance Suber

October 29, 2022

5  out of  5 rating by Treeance Suber
"Great experience in getting my mom coverage with life insurance it was years in the making"

Matthew H

October 25, 2022

5  out of  5 rating by Matthew H
"Stopped in with a friend so she could sign some insurance papers. She met with Melisa, I sat in. (1 S Melisa) She was super nice, friendly and knowledgeable. She asked me some basic information so she could also send me a price quote. If you take comfort and agent connection into consideration as well as price, I would consider this business and ask for Melisa. I am in sales and know when I encounter good people. I was fortunate to have a positive interaction here!"

Bree Romero

October 24, 2022

5  out of  5 rating by Bree Romero
"Great customer service!"

Paul Winters

October 10, 2022

5  out of  5 rating by Paul Winters
"Thank you for helping my family out Melissa!!"

shan mihalik

September 29, 2022

5  out of  5 rating by shan mihalik
"kaitlyn was incredibly helpful and very kind!"

Clark Logan

September 26, 2022

5  out of  5 rating by Clark Logan
"Lindsay has been very responsive and knowledgeable in helping with our out-of-state move and policy transfers."

Grace Turner

September 13, 2022

5  out of  5 rating by Grace Turner
"I have been with T-Rankin State Farm Insurance for about 2-3 years now. Most recently, I have had to make a few calls to ensure that I can make certain life transitions successfully. Lindsay was one of the agents that assisted me. I had a wonderful experience with her, she called back promptly, and worked tirelessly to make sure that I got the best coverage, understood any/all changes that needed to be made, and got me my documents QUICK! Highly recommend!!! I owe here a lot and I'm so happy to have had her! IF your looking for someone in State Farm to help you, First, call T-Rankin, then, chat with Lindsay!!!"

Amy Rainey

September 2, 2022

5  out of  5 rating by Amy Rainey
"Delmar was very patient with all my question and making sure I was comfortable with my choices. He was also accomodating to the time when I was able to speak with him even after hours. He just made my decision informitable and easy. It was great to meet our new neighbor. Thanks"

twanda carlisle

August 31, 2022

4  out of  5 rating by twanda carlisle
"I want to thank State Farm Insurance for their professional service. Particularly, Agent Delmar has been extremely helpful and most professional at all times. Thank you for the service you provide to our communities."

Tamisha Thomas

August 12, 2022

5  out of  5 rating by Tamisha Thomas
"Delmar was very helpful. What I thought was a difficult process only took 15 mins. I would gladly refer them."

Marilyn Mcculloch

August 10, 2022

5  out of  5 rating by Marilyn Mcculloch
"I am so excited to have joined T Rankin Insurance especially since Lindsay Fishbaugh is part of T's team. Lindsay was very quick to take care of putting my auto policy together upon my recent relocation back to Pittsburgh. Thank you T and Lindsay!!"

Lauren Bates

August 5, 2022

5  out of  5 rating by Lauren Bates
"I recently moved to Pittsburgh and came in to get some assistance switching my auto insurance over to Pennsylvania. Lindsay was incredibly friendly and helpful and made sure I got the best deal. Thank you Lindsay!"

Virginia Lawton

July 30, 2022

5  out of  5 rating by Virginia Lawton
"Amazing service!"

David Fishbaugh

July 26, 2022

5  out of  5 rating by David Fishbaugh
"I am so pleased with this agency. I have five policies through this office, and I never knew insurance could be so easy. Lindsay made sure I was covered, and gave me more peace of mind than I've ever had!"

Tucker Fishbaugh

July 26, 2022

5  out of  5 rating by Tucker Fishbaugh
"Lindsay did a great job selling my life policy and renters, call her if you need anything!"

Charlotte Sonntag

July 26, 2022

5  out of  5 rating by Charlotte Sonntag
"very nice, quick response"

Musical Motorist

July 22, 2022

5  out of  5 rating by Musical Motorist
"I was graciously impressed by the hospitality and care of this branch as they helped me transfer my insurance to PA and welcomed me to the family. Delmar Holmes was swift and generous in our conversation on the phone, and he was able to prepare all my paperwork efficiently and invited me to come by the office at my earliest convenience; there, Melisa Lewandowski professionally and expertly finalized the process with me without sacrificing a genuine and kind demeanor that made me feel welcome. Additionally, each employee spoke highly of their own work and their colleagues as well. I feel sure that all agents and employees of this branch will have my back in any event that I need assistance, be it trivial or an emergency. Thank you to Mr. Rankin for establishing and leading such an awesome branch in the heart of Pittsburgh that does not sacrifice any excellence for the incredible convenience of location. I am glad to be a part of the family!"

Angela Jedrzejek

July 19, 2022

5  out of  5 rating by Angela Jedrzejek
"I feel so lucky that Lindsay S. responded when I began searching for a new auto insurance agent in Pittsburgh. Moving to a new state is overwhelming when it comes to insuring and registering a vehicle, but Lindsay made it so easy for me, and fun! She is personable and friendly, always available, and extremely accommodating when I requested quote after quote, with multiple products to make my life easier. She definitely provides peace of mind."